PROYEKSI PSIKOLOGIS PADA KOMPLEKSITAS KERJA TEKNOLOGI: STUDI KASUS PADA AUDITOR DI INDONESIA
DOI:
https://doi.org/10.37159/dk24rq25Keywords:
Work Complexity, Technology, Psychological Projection, Auditor, Task PerformanceAbstract
This study aims to examine how psychological projection mitigates the impact of technological work complexity on auditor task performance. Auditors may use psychological projection as a protective rationale that can affect their task performance. The motivation of this research is to demonstrate that psychological projection triggered by the technological work complexity as a threat may be influenced by the auditor's cognitive level, which in turn affects task performance. Using survey methods, this paper emphasizes the impact of cognitive quality and psychological projection on auditors' experiences of technological work complexity, which contributes to the effects on task performance quality. The results of this research indicate that the combination of auditor technology work complexity and the motivation to maintain psychological resources impacts task performance. Therefore, the implications of psychological projections on task performance and auditor effort may vary based on work pressure. However, this study shows auditors tend to perform fewer tasks when faced with work pressure. Furthermore, auditor anxiety disturbances adversely affect task performance, resulting in the loss of psychological resources. Thus, this causes the auditor's psychological projection further to decrease the already declining task performance of the auditor.