THE EFFECT OF ORGANIZATIONAL RESOURCES, WORK INVOLVEMENT ON EMPLOYEE PERFORMANCE AND CUSTOMER LOYALTY WITH THE ROLE OF SERVICE CLIMATE. Efektif [Internet]. 2023 Jul. 28 [cited 2025 Oct. 8];14(1 Juni):19-3. Available from: https://jurnalefektif.janabadra.ac.id/index.php/ojs/article/view/8