THE EFFECT OF ORGANIZATIONAL RESOURCES, WORK INVOLVEMENT ON EMPLOYEE PERFORMANCE AND CUSTOMER LOYALTY WITH THE ROLE OF SERVICE CLIMATE. Efektif : Jurnal Bisnis dan Ekonomi, [S. l.], v. 14, n. 1 Juni, p. 19–39, 2023. DOI: 10.37159/txqd3r60. Disponível em: https://jurnalefektif.janabadra.ac.id/index.php/ojs/article/view/8.. Acesso em: 8 oct. 2025.